Cookie and Privacy Policy

COOKIES & OTHER TRACKING TECHNIQUES

What are cookies?

• Like many other websites, this Website uses cookies. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device. You can find more information about cookies at www.allaboutcookies.org, and www.youronlinechoices.eu for a video about cookies visit www.google.com/policies/technologies/cookies/.
• Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Which cookies are used on this Website?

• The cookies used on this Website have been categorized based on the categories found in the ICC UK Cookie guide.
• A list of all the cookie types used on this Website by category is set out below.

How can the cookies be removed?

• You may refuse to accept cookies by activating the setting on your internet browser which allows you to refuse the setting of cookies. For more information about cookies including how to set your internet browser to reject cookies, please go to www.allaboutcookies.org
• To opt out of Google Analytics visit http://tools.google.com/dlpage/gaoptout
• Please be aware however that blocking cookies may hamper the Website's functionality or restrict how much of the Website you can access.

Do we use Automated Information Collection?

• We may connect information collected automatically with information we already have about you in order to identify you as a Website guest. If we are able to identify you as a Website guest, we may, for example, link your activity on our website to your activity on one of our mobile applications. This allows us to provide you with a personalized experience regardless of how you interact with us - online, mobile, etc.
• In order to provide the best guest experience possible, we also use automated information collection technologies for reporting and analysis purposes. We examine metrics such as how you are shopping on our website, in our stores, and on our mobile applications, the performance of our marketing efforts, and your response to those marketing efforts.

Do we use Targeted Automated Collection?

• We and our service providers may use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with us or third-parties that use our services. This information helps us recognize you, customize your website experience, store items in your cart between visits and make our marketing messages more relevant. Examples of this information include but are not limited to: pages you visit, ads you click on, type of browser/device/hardware, purchase information, IP based geographic location and search terms. These technologies also enable us to prevent fraud (using Flash Cookies) or other harmful activities.
• We also may allow third-party companies (e.g., Nielsen) to place tags on our digital properties. The tags may collect information from cookies placed by other third-party companies. Our Privacy Policy does not cover these third-party companies. Please contact these third-party companies (e.g., Nielsen) directly for more information about their privacy policy and your choices regarding the tags and the information collected by the tags.

Do we use Cross-Context targeting?

• We may merge data collected from our own websites and mobile apps. Examples of the data collected include: cookie IDs, device Advertising IDs (such as Apple and Google's Advertising Identifiers); transactions and browsing history; your interaction with our online and mobile advertisements, including advertisements we serve within our emails and advertisements that we serve on behalf of third parties; information about ads we serve, such as which ad was served, your interactions with the ads, and the URLs where the ads are served from marketing partners such as Google DoubleClick for Publishers and Google DoubleClick Campaign Manager; the email address we have on file for you; any Registry information you have provided us; demographic and other information regarding your likely commercial interests from third parties; and in-store transaction data. This combination of data enables us to see users' and Guests' web activity on our websites, app activity on our apps, and interactions with our online and mobile advertisements and advertisements that we serve on behalf of third parties, to create a single set of information from all of the various contexts with which we or our partners interact with you, and to understand how well our advertisements and advertisements that we serves for third-parties perform in terms of translating to transactions online, in-app, and in our stores and the stores of our third-party advertisers. It also helps us improve our users' and Guests' experience by delivering more personalized advertising, including email advertising, social media advertising, and paid search advertising, and helps us create more personalized online and in-app experiences. We share information on the performance of advertisements we serves for third-parties with our advertising partners in aggregate form.

Do we use Cross-Device targeting?

• We may also link your various devices so that content you see on one device can result in relevant advertising on another device. This allows us to deliver more relevant and consistent advertising to you (for example, if you purchase a product on our website using your desktop, we're able to avoid showing you an advertisement on the same product on your tablet. Instead, we may show you an ad on your tablet for complimentary products to the one you just purchased on our website). We also measure the performance of such ads and deliver information on advertising performance to our advertising partners in aggregate form.

Your Choices

• To opt-out of the vendors we use for cross-device linking, go to the Digital Advertising Alliance's Choices page at www.aboutads.info/choices and perform a global opt-out on each browser and device that you would like to be opted out on. Opting out in this manner means that the browser on the device from which you opt-out will no longer receive information collected on devices linked to it, that devices linked to it will not receive information collected from the opted-out device, and that the vendor will not transfer information collected from the opted-out device to a third party. Please note that this will not opt you out of cross-device linking or advertising across linked devices based solely on your visits to our websites or apps, or your interaction with advertisements for us. The opt-out tool described above is Cookie-based. Therefore, the opt-out will only function if your browser is set to accept third-party cookies, and it may not function where cookies are automatically disabled or removed. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you will need to opt-out again.

Third-Party Automated Collection and Interest-Based Advertising

• We may participate in interest-based advertising (IBA), also known as Online Behavioral Advertising. We use third-party advertising companies to display ads tailored to your individual interests based on how you browse and shop online, as well as to provide advertising-related services such as ad delivery, reporting, attribution, analytics, and market research. We will adhere to the Digital Advertising Alliance (DAA) self-regulatory principles for IBA.
• We allow third-party companies to collect certain information when you visit our websites or use our mobile applications. This information is used to serve ads for our products or services or for the products or services of other companies when you visit this website or other websites. These companies use non-personally-identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and personally identifiable information (e.g., static IP address) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you or advertising-related services, such as ad delivery, reporting, attribution, analytics, and market research. These parties typically use a cookie, web beacon or other similar tracking technologies to collect this information.

Our Do Not Track Policy

• Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “do not track” signals, but we do provide you the option to opt out of interest-based advertising. To learn more about IBA or to opt-out of this type of advertising, visit the Network Advertising Initiative website and the Digital Advertising Alliance website. Options you select are browser- and device-specific.

Mobile Location Information

• If you use a mobile device, your device may share location information (when you enable location services) with our websites, mobile applications, services, or our service providers. We use this information to improve our services and provide you more relevant and personalized advertisements, services, and promotions. For example, precise geo-location can be used to help you find nearby our service centers, or location through the use of your phone's Bluetooth signal, LED light chip technologies, or other technologies will permit us to find regional real-time deals, sweepstakes, and more. To manage your share of your device's location settings, go to your device's settings tab.

User Experience Information

• In order to improve guest online and mobile shopping experiences, help with fraud identification, and assist our guest relations representatives in resolving issues guests may experience in completing online purchases, we use tools to monitor certain user experience information: including login information, IP address, data regarding pages visited and ads clicked, specific actions taken on pages visited (e.g., information entered during checkout process), browser, and device information.

Social Media

• We engage with guests on multiple social media platforms (e.g., Facebook, Twitter, and Pinterest). If you contact us on one of our social media platforms, request guest service via social media, or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this privacy policy as well as the privacy policy of the social media platform you use.

Social Media Widgets

• Our sites and mobile applications include social media features, such as the Facebook Like button, Google Plus, Pinterest, and Twitter widgets. These features may collect information about you such as your IP address and which page you're visiting on our site. They may set a cookie or employ other tracking technologies to accomplish this. Social media features and widgets may be hosted by a third party. Your interactions with those features are governed by the privacy policies of the companies that provide them.

Social Media Ads

• We may display targeted ads to you through social media platforms. These ads are sent to groups of people who share traits such as likely commercial interests and demographics. For example, we may target guests who have expressed an interest in shopping for groceries, cosmetics, clothing, etc. See the policies of each social media platform for additional information about these types of ads.

Information from Other Sources

• We collect data that is publicly available. For example, the information you submit in a public forum (e.g., a blog, chat room, or social network) can be read, collected or used by us and others, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances.
• We also obtain information provided by third parties. For instance, we obtain demographic and other information from companies that can enhance our existing guest information to improve the accuracy and add to the information we have about our guests (e.g., adding address information).
• These collection techniques improve our ability to contact you and increases the relevance of our marketing by providing better product recommendations or special offers that may interest you.

You have the right to:

1. be informed about the information you supply and how that information is used;
2. request that we stop sending you marketing information;
3. apply for a copy of the personal data we hold about you but there are some exemptions, which means you may not always receive all the information we process; and
4. request that we correct or update any personal data which we hold about you which you believe is inaccurate, incomplete, or out of date;
5. request that we delete any personal data which we hold about you in certain circumstances;
6. request that we restrict the processing of your information in certain circumstances;
7. right to object to processing unless we are able to process your information because of legitimate interests or reason we legally hold to process your information;
8. request we transfer the information you gave us to another organization of your choice or give it to you. The right only applies if we are processing information based on your consent or our processing of that data is automated.

California consumers have the right to request access to personal information, for free, up to twice per twelve-month period. This information will include:

• The categories of personal information we collect
• The categories of sources of the consumer's personal data
• The business or commercial purpose for collecting the personal data
• The categories of any third parties with whom we share your personal data
• The specific pieces of personal data collected about the consumer

California consumers also have the right to request the deletion of personal information. However, a California consumer's right to delete does not apply where the business needs to retain the personal information for any of the following reasons:

• Provide goods or services to the consumer
• Detect or resolve issues security or functionality-related issues
• Comply with any law, regulation, or court order
• For allowable recordkeeping purposes
• Conduct public interest research
• Safeguard free speech
• Carry out internal purposes the consumer might reasonably expect